BUSINESS SUITE CRM FEATURES

simple, web based & user friendly

FEATURES
EXPAND

LEAD GENERATION
  • Generating new Business through SMS or Email communications. Business Suite helps you to generate leads and new business leveraging power of software. Leads can be generated using SMS, Email campaigns.
Data Migration
  • Business Suite has power to migrate data from existing legacy system. This is hassle free.
  • Create your own templates of Excel and CSV files and map those with existing database structure. Leveraging power of database engine, Business Suite uploads data in seconds. In minutes you are transformed to world class cloud system with well-organized database structure.
API Interface / Integrations
  • Business Suite allows third party integrations through API.
  • Ready to use and ready to click APIs generate webs services in cloud and 3rd party applications like SAP, ERP, Android apps, Iphone apps etc can be connected on the go.
  • Easy links with Facebook, Linkedin and generate business through social portals.
Email / SMS / Voice Gateway
  • Business Suite’s powerful Email / SMS Gateway allows client to send emails/sms very swiftly.
  • Plug n play kind of ready to use Gateway enable users to configure settings quickly.
  • By just entering SMTP and authentication credentials users can activate Gateway. Additional facility to configure customized sender’s name.

Multi-lingual Support
  • Business Suite has inbuilt feature for Unicode.
  • No vice user can easily turned Business Suite into preferred language. Flexibility of changing labels, heading and pages into any preferred language like Hebrew, Arabic, Spanish, Hindi, etc.. There is no need of special web designing or coding and just convert Business Suite into your preferred language with click of mouse and label changes.

360 Degree Reporting
  • Business Suites extends extensive reporting.
  • User has facility to export reports in XLS or CSV format. Customized PDF reports are available depending on formats and labels.
Sales Forecasting

    Business Suite CRM has state of art Sales Forecasting.

  • Sales Forecasting shall help decision makers to identify revenue generated in next four month.
  • Dynamic control allows user to select starting month and BS –CRM predictor BS –CRM will analyze entire data.
  • It will show elegant sliced data based on months.
  • Over and above Sales agent wise revenue shall be seen under Charts.
Dashboards
  • Stunning dashboards, calendars, Pie Charts, Bar Charts extends rich analysis to decision makers. Real time data shall help decision makers to navigate organization more effectively.
Document Management
  • Collaborative platform of Business Suite extends powers to users to upload scanned documents in any format including pdf, doc, xls, csv, jpg, png, psd and many more. Document are published in internal platform and allows other users to access them.
  • Associates sitting at remote locations can upload or download documents as desired and maintain up to date track of documents revisions. Role based access to documents can be defined. All documents stays safe on cloud with publishers name, published date, type of document and with document group identity.

Quotation Management
  • Business Suite CRM has Proposal / Quotation Management and Order Management. Sales agent can send emails and attachments in proposals using CRM.
Order Management
  • Orders can be booked using Business Suite CRM. Back Office people can manage orders client wise. Elegant charts and dashboard will help decision makers to classify orders product wise.
TIMESHEET MANAGEMENT
  • Business Suite CMR has best time tracking system for a small and medium business. Very simple and user friendly interactive interface helps to record time spent on projects. Time tracker will actually improves employee productivity.
  • Build your own team, projects and you are ready with timesheet management. Excellent calendars gives day wise stunning analysis. Color coding of project prepares beautiful grid reports.
Task Management
  • Managing day to day activities for Accounts, Sales, Back-office team with efficient Task Management.
  • Business Suite has powerful feature to create new tasks and collaborate tasks amongst team. BS helps bringing accounting, sales, back-office and operator team on common platform.
Ticket Management

    Ticket Management is very important feature of CRM. Client can raise issue /ticket with their username and password. This ticket shall be visible to administrator or staff user on another end and they can respond based on priority of ticket.

  • Due and Over Due tickets segregated by system automatically
  • Dynamic Category, Priority, Source, etc.
  • Groups or Teams have restricted access to centralized data
  • Priority can be monitored by admin by defining hours control
  • Dynamic and based on SOA model
  • Powerful Search – through keywords, subject, priority, status, combinations of Check boxes etc.
  • Unique Admin control centre contains : Company, Department, User management, etc.

Workflow Management

    Business Suite – is a software that provides system to setup, execute, and monitor work

  • Upload cases or leads using excel file
  • Allocation Process to allocate cases based on criteria
  • User can login based on roles
  • Integrations with Mobile applications
  • Extensive reports helps finding TAT ( Turn Around Time )
  • Dynamic creations of products and workflow
  • Intelligent Allocation tools
  • Customized report generations
Mobile Client
  • Business Suite can be integrated with Android based client.
  • Android user has access to web based software using smartphone. One can view and submit data, leads, contacts using handset. Login is strictly based on roles
Integrations
  • Business Suite has smart interface connecting with Google maps. Based on application and requirements Google maps can be customized and integrated with database.
  • In many existing applications people view their property, locate their executives, locate their files, locate clients locations leveraging power of Google Interface of software. Simplicity and easy integrations with power of in built classes. Samrt longitude and latitude tracking helps user to locate requirements on real time basis.
Cloud Security
  • Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
  • It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

FEATURES

LEAD GENERATION
  • Generating new Business through SMS or Email communications. Business Suite helps you to generate leads and new business leveraging power of software. Leads can be generated using SMS, Email campaigns.
Data Migration
  • Business Suite has power to migrate data from existing legacy system. This is hassle free.
  • Create your own templates of Excel and CSV files and map those with existing database structure. Leveraging power of database engine, Business Suite uploads data in seconds. In minutes you are transformed to world class cloud system with well-organized database structure.
API Interface / Integrations
  • Business Suite allows third party integrations through API.
  • Ready to use and ready to click APIs generate webs services in cloud and 3rd party applications like SAP, ERP, Android apps, Iphone apps etc can be connected on the go.
  • Easy links with Facebook, Linkedin and generate business through social portals.
Email / SMS / Voice Gateway
  • Business Suite’s powerful Email / SMS Gateway allows client to send emails/sms very swiftly.
  • Plug n play kind of ready to use Gateway enable users to configure settings quickly.
  • By just entering SMTP and authentication credentials users can activate Gateway. Additional facility to configure customized sender’s name.
Multi-lingual Support
  • Business Suite has inbuilt feature for Unicode.
  • No vice user can easily turned Business Suite into preferred language. Flexibility of changing labels, heading and pages into any preferred language like Hebrew, Arabic, Spanish, Hindi, etc.. There is no need of special web designing or coding and just convert Business Suite into your preferred language with click of mouse and label changes.
360 Degree Reporting
  • Business Suites extends extensive reporting.
  • User has facility to export reports in XLS or CSV format. Customized PDF reports are available depending on formats and labels.
Sales Forecasting

    Business Suite CRM has state of art Sales Forecasting.

  • Sales Forecasting shall help decision makers to identify revenue generated in next four month.
  • Dynamic control allows user to select starting month and BS –CRM predictor BS –CRM will analyze entire data.
  • It will show elegant sliced data based on months.
  • Over and above Sales agent wise revenue shall be seen under Charts.
Dashboards
  • Stunning dashboards, calendars, Pie Charts, Bar Charts extends rich analysis to decision makers. Real time data shall help decision makers to navigate organization more effectively.
Document Management
  • Collaborative platform of Business Suite extends powers to users to upload scanned documents in any format including pdf, doc, xls, csv, jpg, png, psd and many more. Document are published in internal platform and allows other users to access them.
  • Associates sitting at remote locations can upload or download documents as desired and maintain up to date track of documents revisions. Role based access to documents can be defined. All documents stays safe on cloud with publishers name, published date, type of document and with document group identity.
Order Management
  • Business Suite CRM has Proposal / Quotation Management and Order Management. Sales agent can send emails and attachments in proposals using CRM.
Order Management
  • Orders can be booked using Business Suite CRM. Back Office people can manage orders client wise. Elegant charts and dashboard will help decision makers to classify orders product wise.
TIMESHEET MANAGEMENT
  • Business Suite CMR has best time tracking system for a small and medium business. Very simple and user friendly interactive interface helps to record time spent on projects. Time tracker will actually improves employee productivity.
  • Build your own team, projects and you are ready with timesheet management. Excellent calendars gives day wise stunning analysis. Color coding of project prepares beautiful grid reports.
Task Management
  • Managing day to day activities for Accounts, Sales, Back-office team with efficient Task Management.
  • Business Suite has powerful feature to create new tasks and collaborate tasks amongst team. BS helps bringing accounting, sales, back-office and operator team on common platform.
Ticket Management

    Ticket Management is very important feature of CRM. Client can raise issue /ticket with their username and password. This ticket shall be visible to administrator or staff user on another end and they can respond based on priority of ticket.

  • Due and Over Due tickets segregated by system automatically
  • Dynamic Category, Priority, Source, etc.
  • Groups or Teams have restricted access to centralized data
  • Priority can be monitored by admin by defining hours control
  • Dynamic and based on SOA model
  • Powerful Search – through keywords, subject, priority, status, combinations of Check boxes etc.
  • Unique Admin control centre contains : Company, Department, User management, etc.
Workflow Management

    Business Suite – is a software that provides system to setup, execute, and monitor work

  • Upload cases or leads using excel file
  • Allocation Process to allocate cases based on criteria
  • User can login based on roles
  • Integrations with Mobile applications
  • Extensive reports helps finding TAT ( Turn Around Time )
  • Dynamic creations of products and workflow
  • Intelligent Allocation tools
  • Customized report generations
Mobile Client
  • Business Suite can be integrated with Android based client.
  • Android user has access to web based software using smartphone. One can view and submit data, leads, contacts using handset. Login is strictly based on roles
Integrations
  • Business Suite has smart interface connecting with Google maps. Based on application and requirements Google maps can be customized and integrated with database.
  • In many existing applications people view their property, locate their executives, locate their files, locate clients locations leveraging power of Google Interface of software. Simplicity and easy integrations with power of in built classes. Samrt longitude and latitude tracking helps user to locate requirements on real time basis.
CLOUD SECURITY
  • Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
  • It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
COLLAPSE
journey

  • 2012

  • CMS and tools

    Build powerful web based CMS with basic CRM features like contact management, lead creation, follow-up, content management and calendar. BSuite CRM capable with Email, SMS and Voice based gateways.

  • 2013

  • E-commerce portal

    Bsuite CRM integrated seamless experience between customer and portal owner by a process of overseeing and organizing the various steps involved in fulfilling customer orders, from placement to final delivery and beyond by integrating E commerce portal.

  • 2014

  • Ticketing System & Email Campaigns

    Integrated platform used to manage and track customer inquiries, service requests, and support tickets. CRM facilitates efficient communication and collaboration between customers and support teams.

  • 2016

  • Dashboard and Charts

    Bsuite CRM evolve with dashboards and charts in early 2016. Way of graphical representation of data designed to provide users with a visual summary of information in CRM.

  • 2017

  • Sales funnel & Forecasting features

    Bsuite CRM sales funnel plots visual representation of the stages a potential customer and Sales forecasting involves predicting future sales performance based on historical data, market trends, and other relevant factors.

  • 2019

  • AI powered Forecasting and data analytics

    Leveraging artificial intelligence (AI) techniques Bsuite CRM, analyze historical data, identify patterns, and make predictions about future trends. AI-powered forecasting improves the accuracy of predictions in Bsuite CRM.

  • 2020

  • 360 Degree Reporting, Timeline & Employee performance

    360 Degree data is gathered from all relevant angles or viewpoints, with a comprehensive approach to reporting that provides a holistic view of an organization's performance from multiple perspectives.

  • 2022

  • AI powered Chatbot

    Bsuite CRM's powerful Chatbot is interactive chatbot polls database on real time basis. Based on user's needs it generates calculative data in couple of seconds.

HOW IT WORKS
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