FMCG / RETAIL CRM

We're Building Modern And High Software

Overview

    Business Suite – is a software that provides an infrastructure to setup, execute, and monitor your work flows and files. In Built - File Tracking System and work flow manages all File movement stage wise from One Desk/ One person to other and help organization to manage the flow effectively and efficiently. Software stores information about contact, activities, conversations, files and helps business users to take better decisions. Activity details are organized and streamline the follow up process more smoothly, and very clearly bring out strong access points and create intangible asset for organization for lifetime. Manage, Publish, Retrieve and Present. Information at the touch of fingertip !!!

FMCG Features
  • Captures organization wide - received and dispatched letters, applications and other documents.
  • Solution caters to the entry and further processing of that document across the organization.
  • The system has comprehensive facilities for managing all Inward-Outward related functions & single point classification of all letters.
  • FTS follows a standard procedure of file numbering & enable file tracking, file movement tracking etc.
  • FTS has very powerful search facility to locate a file.
  • Integrated Work Flow system will allow users to access the file location and monitor the time.
  • FTS will allow organization to create desks, each desk or stages
  • FTS records will be maintained in the system about flow of documents department wise
  • Capture remarks and action taken by the employees on a particular document in process
  • Manages Files/ Letters/ Memos, Circulars, HR Documents, Quotations, Proposals, Office Orders, Applications, Bank document details and other documents in Electronic Format
  • Attach files or any other documents with conversation and remarks
FMCG / Retail CRM Overview

FMCG / Retail CRM,  For any FMCG and retail market, with well established dealer/distribution networks, cheap operating costs, easy availability of goods and the presence across the entire value chain are key factors for sustainable business model. !!!

Challenges and Solutions

Any FMCG company seeks more engaged experiences across its brands for efficient and effective presence through sales and distribution. The company wanted to build out its capabilities to accelerate consumer-centric growth by optimizing and creating deeper personalized engagement and enabling swift product innovation.

FMCG company, wanted to grow, locally or internationally without any Geo fencing. The biggest challenge is the ‘order taking and delivery process’. Marketing and distribution is always a great challenge to achieve growth.

Automated order processing coming from channel or dealer network reduces overall time and increases performance and revenue of company. Seamless integration of entire data between channel, distributors, dealers and company, empowers to transact the business smoothly.

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Other Industries
We work on broadly 4 components :

  • Integrate data on Web

  • Convert data to meaningful information

  • Enable analytics

  • AI and ML for decision makers

 
Acquire

Find your target.


Right from the start, show your customers how valuable products are by sending relevant messages, creating more opportunities to connect with your brand by offering right products to them.

Retain

Keep your customers engaged.


Deliver exactly what your customers need or want in the exact moment they need or want it. That’s the key to digitise customer preferences to build lasting, loyal, win-win customer relationships.

Grow

Create value, leverage technology


Analyse historical data, real-time data for better understanding of customer buying pattern and behaviour. Analyse data and create new opportunities for growth.